What is MatchMyDentist?
MatchMyDentist is a free online service that matches you with dentists who fit your unique dental needs, preferences, and goals. By answering a few questions, you’re connected with qualified dentists who have reviewed your profile and are ready to provide personalized care.
How does MatchMyDentist work?
We collect your dental needs and preferences through a simple questionnaire. Based on your answers, we match you with dentists in our network who best fit your criteria. You then review your match and can book an appointment confidently.
Why can’t I just choose a dentist from a list?
Choosing a dentist is about more than just picking a name; it’s about finding someone who truly understands your needs. We match you with dentists who have reviewed your profile and are equipped to provide the care you’re looking for—using detailed data and specialized information for better results.
Is MatchMyDentist’s service free?
Yes! Our matching service is completely free for patients. You only pay for the dental care you receive from your chosen dentist.
How does MatchMyDentist handle data and privacy?
We use advanced security measures to keep your information safe and confidential. Your data is used only for matching purposes, and when sharing with dentists, it’s fully anonymized to protect your identity.
How does MatchMyDentist determine the qualifications of their dentists?
All dentists in our network go through a strict vetting process, including license and board certification checks. Providers are re-vetted annually and must meet our quality and safety standards.
How does the two-way matching work?
You provide your preferences, and dentists review your profile before accepting a match. This ensures you’re connected with a dentist who truly understands and can meet your needs.
What does it mean when a dentist ‘agrees’ to my preferences?
Your dentist has reviewed your preferences and is committed to working with you. While every effort is made to honor your wishes, final treatment decisions are made after a professional exam.
How much control do I have over my care?
Your goals and preferences are always considered. You’ll discuss treatment options with your dentist and only move forward when you’re comfortable. The dentist ensures recommendations are safe and appropriate.
What if my dentist can’t meet all my preferences?
We do our best to make strong matches, but some requests may not always be possible. If your needs aren’t fully met, let us know and we’ll help you find a better fit.
Can I choose a dentist with specific expertise?
Yes, you can specify if you’re looking for a dentist with expertise in areas like cosmetic, orthodontic, or implant care during the matching process.
Will the dentist respect my treatment preferences and budget?
Absolutely. Dentists are matched based on their willingness to consider your preferences and budget. The final treatment plan is always discussed collaboratively.
What if I’m not satisfied with the dentist I’m matched with?
You can decline your match at any time. We will continue searching until we find a dentist who better fits your needs.
How do I book an appointment with a matched dentist?
Once you confirm your match, you can book an appointment directly through our platform or with help from our support team.
What happens at my first appointment with a matched dentist?
Your dentist will discuss your needs and perform a thorough exam. Together, you’ll review options and agree on a treatment plan.
Will I know the cost of treatment before my visit?
Dentists will share estimated costs for common procedures. You’ll get a clearer idea of costs after your initial exam.
Can I get matched with a dentist for a dental emergency?
Yes, if you have an emergency, let us know. We’ll prioritize your case and match you quickly with an available, qualified dentist.
How much does the MatchMyDentist service cost? Is it really free?
Yes, the matching service is completely free for patients.
Will I know the cost of treatment before my visit?
(See above under Appointments & Booking.)
Budget concerns: What if the dentist is too expensive?
If cost is a concern, let us know. We’ll help you find a dentist willing to work within your budget.
What if I want a second opinion?
You can request a second opinion from another dentist in our network at any time.
How do I get my X-rays from my current dentist?
Contact your current dentist and request your X-rays. Most offices can provide them electronically or as a printout for you to share.
How long does it take to receive the report?
Most second opinion reports are delivered within a few business days, depending on the dentist’s availability.
Can I update my records once a second opinion is underway?
Yes, you can update your records and provide new information if needed.
What if I have follow-up questions for the dentist after I have reviewed my second opinion?
You can submit follow-up questions through our platform, and the dentist will respond as soon as possible.
How can I transition from getting a second opinion to receiving treatment from the same dentist?
If you’re satisfied with the second opinion, you can schedule treatment directly with that dentist.
Can I begin treatment with the second opinion dentist after receiving their opinion?
Absolutely! You may choose to move forward with care from the second opinion dentist if you wish.
How does MatchMyDentist protect my privacy when sharing estimates and X-rays with dentists?
All personal information is removed before sharing your documents or X-rays with dentists, so your identity remains confidential.
How is ‘Choose Your Treatment’ different from ‘Find a Dentist’?
‘Choose Your Treatment’ lets you select a dentist for a specific procedure, while ‘Find a Dentist’ helps you find a provider for ongoing care and relationship-building.
Will the dentist respect my treatment preferences and budget?
(Answered above under Dentist Matching & Qualifications.)
What if I’m not satisfied with the dentist I’m matched with?
(Answered above under Dentist Matching & Qualifications.)
